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WOW Air passengers lose flight, left by bug infestation

Passengers on board an Icelandic aircraft had to abandon their plane and their belongings because of an ant infestation, according to a report.

The WOW Air flight from Reykjavik was held in containment Monday in Montreal, Canada, after the little stowaways were spotted on board, according to CBC News. Marco Lavecchia has been in the five-hour flight when he woke up from a nap and saw a commotion in the vicinity of an overhead bin.

THE RUSSIAN AIRLINE SENT US PASSENGERS TO INDIA INSTEAD OF NEW YORK BECAUSE OF THEIR SKIN COLOR, COMPLAINT ALLEGES

.@skulimogensen What disappointing service as a result of infestation by insects of WW251 yesterday – the bags are in limbo and ZERO proactive communication from @wowairsupport. Journalists ask me to respond, if you were me, what would you say?

— Geoffrey Hall (@gjhall) March 27, 2018

“There was a number of ants crawling around. It kind of freaked me a bit,” he told the Canadian news outlet. After landing, the captain announced that they would have to stay put.

“Finally, after two hours, they let us know that, ‘OK, you let all of your personal items on the plane and a bus comes to pick us up to take us to the baggage check area,'” Lavecchia said. That all of their carry-on luggage and coats.

Hi Geoffrey, we apologize for the inconvenience this has caused. Please DM us your WOW air booking reference number if you need further assistance. -Victor

— WOW air Support (@wowairsupport) March 27, 2018

“After that whole process, we had to leave the airport with a T-shirt,” he said. “They gave us a blanket and a bottle of water.”

Passenger Renée Levaque said that she was forced to leave behind her bags and winter clothing, because of the small stowaways.

PILOT CUSHION GROUND AFTER LANDING IN FLORIDA

My personal effects have been on a @wow_air plane for almost 24 hours after the ants were found on the plane. No pro-active communication of @wowairsupport so far.

You wonder how competent the authorities would deal with a situation more dangerous than ordinary ants.

— Daniel Dufort (@ddufort) March 27, 2018

“We were promised that our luggage would be delivered the next day. It was poorly handled. They were not prepared. They were absolutely not prepared for that,” Levaque said Thursday.

The Quebec City resident — who stayed with her daughter in the Montreal area after the flight — she said and they walked back to the airport, where she paid $ 24 for parking, and tried to pick up her belongings.

“The WOW-representative at the airport said:” I have no information for you, you should ask the customs.’ The man at customs said: ‘I have no information for you, you need to talk with the WOW representative,” she said.

After getting the runaround, Levaque said they left in frustration and returned to Quebec City, where she worked for the phones. She said that she was asked to leave a message with her name, phone number and luggage number.

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“The thing is, I have no baggage number! I had to leave my stuff on the plane! I have tried to call again — to no avail, no answer back,” Levaque said.

Health officials told CBC News that she was in contact with entomologists for help identifying the ant species. Various government agencies have found that the animals posed “no significant risk to the public health.”

Wow Air, said the “aircraft was treated according to the standard procedures.”

This story was previously published in the New York Post.

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