Grant claims that the problems started when she picked up a Playtex Gentle Glide tampon and saw a black dot.
A Virginia Beach woman who was found with a sharp plastic hook on the inside of a tampon claims she received an apology from the company and an offer for a refund, which she calls “unacceptable.”
“It was like, completely unacceptable,” Harmony Grant told 13 News Now. “I’m sort of feeling that she brushed it off like it was no big deal. I would be seriously injured.”
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Grant claims that the problems started when she picked up a Playtex Gentle Glide tampon and saw a black dot on it, according to the news outlet. She claims that she pulled out the object, which revealed a hook.
She claims she contacted Edgewell Personal Care, making the product, and said that she returned to her via e-mail. In a statement to 13News Now, the company said that once it receives the necessary information, we will be able to fully evaluate all the details of this report.”
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“In the meantime, is this an isolated case is not of influence on other Playtex tampon products, which are safe to use,” the company has a spokesperson said. “The health and safety of the women who use our products is a top priority for the Edgewell Personal Care.”
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But Grant said they have been left “traumatised” by the situation, and handed a message to others on Facebook with a photo of the alleged hook.