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Universal theme park visitors complain about the ‘misleading’ unlimited drinks deal

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A recent visitor to the Universal theme parks, is popping the top on their “unlimited” soda rules.

Luis, Arnaud, in New York City, has filed a class-action lawsuit against NBCUniversal on what they really feel is a deceptive business practice on Universal Orlando’s offer of unlimited soft drink refills in the park, the Coca-Cola Freestyle machines.

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He, who filed the suit on Thursday, claiming that he was denied his “free” drinks while visiting the Islands of Adventure, and the Volcano in the Bay back in July, and the fact that he bought a refillable Coca-Cola Freestyle cups for $16.99, under the belief that he would have the right to be “free” refills, the New York Post reports.

Louis, He of the complaint stems from a visit to Universal’s Islands of Adventure, and the Volcano in the Bay at the end of July.
(iStock)

He will also review the deal the following day, at a cost of $8.99, and with the help of the same cup. Special cups have been fitted with microchips in order to prevent the use of more than one day, and it will only be activated on the next day for the $8.99 fee, Bloomberg reports.

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However, during the period of two days in the park, and He claims that he was denied a second one to fill after the quenching of his thirst, and was told that he would have to wait 10 minutes in between each and every make-up.

Hi. If you’re not quite ready to fill it,” read a notice posted by the machines after He tried to fill his cup once, but twice within the first ten minutes, according to the Post, including the mention of a photograph was made of the case.

Luis, He demands that the Coca-Cola Freestyle machines at the Universal Orlando resort (not shown in the figures) shall be limited to one make-up per 10 minutes.
(Roberto Machado Noa/LightRocket via Getty Images)

He, the complaint alleges that he was never informed of the restrictions and that they would not be eligible to appear in ads for the deal.

The lawsuit did not specify what damages He is seeking, but the docs said that he was “demanding” trial by jury, according to WTSP.

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Representatives from nbc universal and Universal Studios were not immediately available for comment.

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