United Airlines has apologized to the passenger concerned, and her a $500 travel voucher.
United Airlines has apologized and given a $500 travel voucher to a passenger, who accused the airline of giving her first-class seat to the US. Rep. Sheila Jackson Lee, a Houston Democrat.
WOMAN CLAIMS UNITED GAVE HER SEAT TO DEMOCRAT REP. SHEILA JACKSON LEE
A spokeswoman for the airline said Monday that the internal systems of the passenger, Jean-Marie Simon, canceled her Dec. 18 seat from Houston to Washington, D. C. after a weather delay.
Simon denies that the flight was cancelled. She got a seat in the Economy Plus on the flight, told the Houston Chronicle she saw Jackson Lee sitting in the seat that was assigned to her.
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United says that it is a upgrade Jackson Lee automatically and not because they are a member of Congress. The congress says in a statement that they do not ask for anything “exceptional or out of the ordinary.”