United Airlines apologizes after flight attendant child forced to sit in ‘a dangerous position’

Cassie Hutchins claimed United Airlines crew on her flight home from Denver would not allow her small daughter to sit at the back in her car seat.


United Airlines has issued an apology to a mother who claimed a flight attendant on board forced her 8-month-old daughter to face forward in her car seat, although they are lower than the recommended weight for forward facing seats.

Cassie Hutchins said, as she flew to the Denver International Airport with her daughter on Sunday. Hutchins said in a Facebook post that because her daughter is 18 pounds, putting her back in a car seat is the safest.

“My daughter had her own seat, it was on the back, because she’s only 8 months old and about 18 pounds, so the back is the safest. Also, that is what I have said in the aircraft,” the mother wrote on Facebook.


Hutchins pointed out that on its Friday flight to Denver, she placed her daughter on the back in the chair and had no problems with the airline.

Hutchins shared photos of her daughter’s car seat incorrectly positioned on social media after her flight.


However, on the Sunday before the start, Hutchins, said a member of the flight crew came to her seat in the first class and said that she would have her daughter around to ascend.

“They told us that the plane could not leave without us moving, so I knew that we would be kicked off, if we can’t,” she wrote in a message posted on Facebook.

Hutchins claims to be another member of the crew stepped on the plane to tell her the same.

“This man told me that we can not on the flight without facing her forward. He has another woman come on and berate me for trying to not face my daughter for the future, THAT IS SO UNSAFE. You can use a rear-facing seat forward, it is not intended for the forward-facing, so my child is in a dangerous position,” she wrote on her Facebook post.

During the flight, Hutchins said she asked the flight attendant where it says that a forward-facing is, after all, a supervisor allegedly insisted “that she didn’t really care about what I thought it was safe, but this was just the policy.”

“After watching [the flight attendant] comes back and says that they should rear-face, but the gate agents have the final word in how the baby is,” she wrote.

A spokesperson for United Airlines told Fox News they have refunded, the daughter of the ticket and said: “it was our mistake and we acknowledge that.”


Although Hutchins said the flight attendants apologized and allowed her to turn her baby for the landing, the mother contacted United Airlines about the experience.


In a statement to Fox News, United said they are looking into the incident.

“At United, the safety of the customer is our highest priority. We are in contact with the customer and apologized for her experience. We will continue to review this with the SkyWest employees to learn more about what happened.”

A spokesperson for United Airlines told Fox News they have refunded, the daughter of the ticket and said: “it was our mistake and we acknowledge that.”

According to the website of the airline, passengers can use car seats on planes, according to the “all applicable Federal motor vehicle standards.”

Alexandra Deabler is a Lifestyle writer and editor for Fox News.

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