An Uber driver sits in his car in the near of the International Airport of San Francisco.
(AP Photo/Jeff Chiu, File)
PHILADELPHIA – the Ride-hailing giant Uber is blaming a computer glitch for the transshipment of a “handful” of customers, including a Philadelphia woman whose bank blocked in an attempt to cost her more than $ 28,000 for a ride.
Philly.com says the woman, for the first time said they got an email from Uber warning that its financial information was hacked. Six days later, Uber sent another e-mail told her that it was wrong, and that Uber’s engineering team was aware of the error and fixing it.
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The San Francisco-based company says engineers are working to ensure a similar glitch doesn’t happen again.
Uber says the woman from the bank was never paid the $28,639.14, but a hold for that amount was placed on her account.