Uber blames glitch for Philadelphia woman $28,639 costs

An Uber driver sits in his car in the near of the International Airport of San Francisco.

(AP Photo/Jeff Chiu, File)

PHILADELPHIA – the Ride-hailing giant Uber is blaming a computer glitch for the transshipment of a “handful” of customers, including a Philadelphia woman whose bank blocked in an attempt to cost her more than $ 28,000 for a ride. says the woman, for the first time said they got an email from Uber warning that its financial information was hacked. Six days later, Uber sent another e-mail told her that it was wrong, and that Uber’s engineering team was aware of the error and fixing it.

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The San Francisco-based company says engineers are working to ensure a similar glitch doesn’t happen again.

Uber says the woman from the bank was never paid the $28,639.14, but a hold for that amount was placed on her account.

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