Twitter CEO says that his and other tech companies have not contested abuse enough

FILE PHOTO: Twitter CEO Jack Dorsey testifies before the House Energy and Commerce Committee hearing on Twitter the algorithms and content of the supervision on Capitol Hill in Washington, USA, September 5, 2018. REUTERS/Chris Wattie/File Photo

(Reuters) – Twitter Inc. Chief Executive Jack Dorsey said on Tuesday that the Silicon Valley companies, including his own, have not done enough to protect victims of online abuse, calling it a “massive fail.”

Interviewed via Twitter by Kara Swisher, co-founder of the tech-news site Recode, Dorsey tweeted that he would give himself a ‘C’ grade for what Swisher referred to as “tech responsibility.”

“We have made progress, but it is scattered and not felt enough,” he tweeted in response to Swisher’s questions. “The change of the experience is not meaningful enough. And we have most of the burden on the victims of the abuse (that is a massive fail).”

Twitter, along with the online social media network Facebook Inc., facing criticism for abusive posts, fake-users, and incorrect stories about her service. The company is investing heavily to improve what Dorsey has described as the “collective health” of Twitter.

Dorsey said Tuesday that he does not like how Twitter has the tendency to incentivize outrage, short-term thinking, echo chambers, and fragmented conversations, and that the lack of diversity in the company has not helped in the fight against such problems.

He said on Twitter the work “the automation and coordinated campaigns,” along with his collaboration with various government agencies, it went in a better position to combat the threat of misinformation for the 2020 US presidential election.

The AMERICAN intelligence agencies have concluded that Russia is using social media during the 2016 U.S. elections to sway voters. Moscow denies the charge.

Reporting by Kanishka Singh in Bengaluru; Editing by Bill Rigby

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