Twitter logo is seen above the floor of the New York Stock Exchange.
Twitter on Friday announced that it is a bug that one of the Apis that have sent users’ private direct messages and protected tweets to third-party developers that were not intended to receive them.
Twitter has not discovered cases DMs or protected tweets were delivered to the wrong developer. But the microblogging service also “can not with certainty confirm that it did not happen,” so it is the notification of the “less than 1 percent of the people on Twitter” that may have been affected.
Twitter now has more than 336 million monthly active users, which means that more than 3 million people are potentially affected. The company is notifying people via an in-app notification and Twitter.com.
The bug affected the Twitter Account Activity API is used by registered developers to build customer service tools. It was present for more than a year, from May to September 2017. 10, when Twitter found. The company said it recovered the error “within a couple of hours to discover.”
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“If you interact with an account or a business on Twitter that relied on a developer that the AAAPI to provide their services, the bug may have caused some of these interactions are accidentally sent to another registered developer,” Twitter explained. “Based on our initial analysis, a complex series of technical conditions had to occur at the same time for this bug to have resulted in account information is permanently shared with the wrong source.”
The bug only comes to your messages and interactions with companies who use Twitter “for business as a customer service” – not all of your DMs, the company said.
Twitter said its investigation in the case is “ongoing.” At the same time, the company is working with developers to ensure that they remove any information that they do not have.
“We are very sorry that this happened,” Twitter wrote. “We recognize and appreciate the trust you place in us, and are committed to earning that trust, every day.”
This article originally appeared on PCMag.com.