Virgin Travel has announced that it will postpone the episode due to the global impact of the current corona virus (COVID-19) is an outbreak.
Originally scheduled for next month, and the Scarlet Lady’s first trip is now pushed back until the end of August.
“The current global health crisis, it is understandable to make a lot of people to celebrate the work of upcoming travel plans. Although there are no health problems on our ship, the Scarlet Lady, the Virgin’s Travel team, working with future sailors and their travel partners, we all have to go at this challenging time together,” the cruise line said in a statement. “On the basis of the feedback received from these discussions, we have made the proactive decision to postpone the Show Tour in the first season, the Scarlet Lady, to July 15, 2020, with the maiden Voyage taking place on the 7th of August by the year 2020.”
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“Virgin Travel is committed to making this change to your schedule to be as convenient and fair as possible, and offer a wide range of possibilities for a full refund and travel credit bonus offer for future trips.”
In lieu of a refund, Virgin Travel has been providing more than 200 percent in the future travel credit can be applied to a different sailing, passengers have a double value. Customers can also receive up to $500 in onboard credit if they have to change to June 30, 2020.
If the customer still prefers to have a 100 percent refund, the company shall have one in addition to a 25% future travel credit to the value paid for the use of it for a time.
“At the moment, much of our attention has been focused, rightfully, on the world-wide health crisis”, Virgin’s founder, Sir Richard Branson, Virgin Travel’s President and CEO, Tom McAlpin said in a post accompanying Thursday’s statement. “We want to make this change as convenient and fair as possible. For example, we offer a wide range of options, for a full refund and a trip on loan to the extra and special bonuses when you book a future sailing.”
“At last, in spite of what we stand for and the journey will always be a way for us to connect with each other and open ourselves up to new ideas and new ways of thinking. So, even though this is not the time for us to meet on the spectacular, the Scarlet Lady, it will be soon. We can’t wait to see you on board,” she concluded.