FRANKFURT (Reuters) – a car rental company, Nextmove has been running for 5 million euros ($5.55 million) to set up for a 85 Tesla (TSLA.(O) Model 3 electric vehicles as a result of a dispute over how to resolve the issues, the German company said on Friday.
FILE PHOTO: Philip Floyd, a senior engineering technician for the Insurance Institute for Highway Safety, shows a front crash prevention test, an end of 2018 Tesla Model 3 will be in Ruckersville, Virginia, USA, on July 22, 2019. (REUTERS photo/Amanda Voisard/File Photo
Nextmove said that it had ordered 100 of the electric vehicle by 2018, and raised the objection regarding the quality and the finish is in the collection of the first 15 Model 3 cars earlier in the year.
The landlord said that, as a result of a dispute over the problems of the quality of the poor, Rate has led to a return of premium clause, but in Tesla’s claims that the order will be cancelled.
Tesla said: Nextmove does not, before the delivery of the car.
Nextmove said the Model 3 of the vehicles had a coat of paint, faulty wiring, or scratches on the dashboard, damaged the wheels, and of condensation in the headlights.
The provision of a defective vehicle to the lease customer at risk Nextmove’s reputation for quality, the German company said.
Tesla said that it had been in the process of solving the problems, and the replacement of the vehicle.
“We believe that it is the client’s decision to take delivery of the remaining Model, the 3 orders are not entirely due to the quality issues, but it was to a large extent be influenced by their frustration with an unrelated dispute earlier in the year,” Tesla said in a statement, without elaborating further.
Tesla is said to have a client who was unhappy with their car and can return it for a full refund up to seven days from the date of purchase.
It is said to the satisfaction of the client, the data also showed that German customers were mostly happy with their vehicles, including the quality and condition of the car upon delivery.
Tesla is counting on Model 3, the company will be profitable on a lasting basis, and transform it from a niche player to become a heavyweight in the auto industry. But Elon Musk has warned that the company faced “the production from hell,” as he has been trying to get the scale of the production of the Model 3.
Bloomberg news was first to report the cancellation of the 85 vehicles.
Reporting by Edward Taylor; Editing by Jan Harvey and Jane Merriman