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The Cruise line is trying to reschedule the passengers, after Russia, to refuse the access to the Arctic waters in the last minute

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A cruise ship is not the one for the planned trip to the arctic waters near Russia.

A Norwegian cruise line were denied entry to the Russian waters of the arctic circle, just two weeks before they were set to sail, so the company is scrambling to get in touch with the guests who have already purchased tickets.

According to Forbes, the Norwegian cruise company Hurtigruten have had all of the tickets were sold for up to 250 passengers, and from $ 6,200 to set sail for Franz Josef Land, a remote Russian archipelago.

The cruise line had planned for the trip, “in cooperation” with the Russian government, which ensures that the refusal was a surprise, Forbes reported.

The Russian army is reported to have plans for training exercises in the area at around the same time that it can be hooked up to the cruise line’s problems.

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In a statement obtained by Fox News, a spokesman for Hurtigruten said: “(the) MS of Spitsbergen (now svalbard), complies with the requirements of the Polar Code, and is authorized to operate in this part of the Region. In spite of this fact, and in the last minute of the last remaining permits from the Russian Authorities unexpectedly refused, and we have not been given the required final sailing approval for the Franz-Josef-Land.”

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The statement continues, “Hurtigruten has been involved in a long-term dialogue with the Russian authorities concerning the planned expedition cruises. At the last minute, the decision coming as a surprise, but still backed by a very pronounced strategy of the Russian government to attract more cruise traffic, and the new operators are, in general, and on the Hurtigruten in particular, in the Russian high Arctic.”

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“We are currently in the process of reaching out to the guests, and the provision of compensation and alternative Hurtigruten expedition cruises,” the statement concluded. “Hurtigruten will continue its dialogue with the Russian authorities in relation to the future to travel to the Franz-Josef-Land.”

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