A FILE PHOTO of A man in a delivery bag with the logo of the Uber Eats in Mexico City, Mexico, on May 20, 2019. REUTERS/Carlos Jasso/File Photo
(Reuters) – Australia’s competition watchdog, said the Uber Technologies Inc. ‘ s food delivery service-Uber is Eating the amendment of the terms and conditions of the contract, to accept, to take greater responsibility for the supply of the trouble, relieve the burden on the restaurants.
The move comes at a time when global regulators have stepped up oversight of the business practices of the global technology game.
“We believe the (current) terms and conditions are unfair, because they seem to lead to a significant imbalance in the morning and Uber Eats,” the Australian Competition and Consumer Commission (ACCC) Chairman Rod Sims said on Wednesday.
The ACCC said Uber is Eating change to terms and conditions in order to make it clear that the restaurants shall be solely responsible for the conduct of business within its control, such as a wrong order. The Restaurants will also be in a position to submit to the responsibility for the refunds, it said.
“As of the August 2019 at the latest, we will be introducing changes to our contracts with restaurant partners, which have been designed to be clear, it’s to improve transparency and better reflects the way in which we are working on the ground,” Jodie Auster, regional general manager for Uber, Eat, it said in a statement to Reuters.
The company has also agreed to remove from the contracts and references of the non-delivery of logistical services, ” the ACCC that the detail is “misleading,” given that Uber is Eating, it offers drivers, locations, and other information, to provide meals for you.
The guardian of the consideration for the Uber Eats last year, and the reports of restaurant owners say the terms of the contract made them responsible for a delay in the delivery.
Reporting by Devika Syamnath in Bengaluru; Editing by Christopher Cushing