Pobeda is reportedly to apologize for the incident, in which a 5-month-old child in the hospital.
A low-cost Russian air carrier, is reportedly apologizing for an incident in which a 5-month-old child admitted to the hospital with serious injuries.
The woman and her child had just landed in Surgut, Russia, after a flight which is operated by Pobeda, an airline owned by Aeroflot, as a male flight attendant offered to take the baby up the stairs of the aircraft and allows the mother to handle her bags.
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He “sincerely wanted to help the customer,” a fellow passenger told the UK Mirror of the incident.
On the way down the stairs, however, the girl came loose from her carrier, hitting her head on the stairs of the plane and suffering a concussion and a broken nose. She was then rushed to the hospital, the outlet reported.
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“We are very sorry. The accident really happen,” the airline stated in response to the incident, per Yahoo. “It is a very carefully research is now being conducted, and we will inform you about the details later. The airline will be full compensation for all costs associated with the treatment of the child.”
The male flight attendant also tried to visit the mother and the child in the hospital, reports to, but he was sent away.
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The travellers had reportedly arrived in Surgut of Makhachkala, near the Caspian Sea. A representative for the Pobeda was not immediately available for comment on the situation of the child.