Southwest Airlines crew members are seen de-icing a plane in Boston’s Logan International Airport in 2014. The airline has recently confirmed that a lack of de-icing fluid was responsible for cancellations in Chicago on Sunday.
Hundreds of Southwest Airlines flights from Chicago Midway International Airport were cancelled on Sunday due to a shortage of de-icing fluid, the airline has confirmed.
“In the storm, we have an active policy for managing our glycol levels (used to de-ice aircraft), but by the severity of winter weather Southwest has proactively cancelled about 220 flights of the afternoon on Sunday,” the airline confirmed in a statement to The Chicago Tribune.
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In addition, Southwest Airlines responded to a tweet by a passenger who asked about the scores of departure will be cancelled.
“Due to the ice many of our aircraft because of the weather, we are running low on deicing fluid. Safety remains our highest priority in this circumstance. Please contact our Team and Reservations Agents to get rebooked as soon as possible,” the company wrote.
@SouthwestAir, you have really run out of de-icer at Midway again, stranding many passengers? pic.twitter.com/zFeorI0oBx
— Michael Tan (@MikeGTan) February 11, 2018
Due to having to deice many of our aircraft because of the weather, we are running low on deicing fluid. Safety remains our highest priority in this circumstance. Please contact our Team and Reservations Agents to get rebooked as soon as possible. ^AB
— Southwest Airlines (@SouthwestAir) February 11, 2018
Southwest was the only airline affected by the icy conditions: Harsh winter weather also grounded dozens of flights out of Midway on Sunday, the airport confirmed via Twitter.
“Airlines have canceled 250+ flights today due to the winter operational issues,” tweeted Midway. “Confirm flight status w/ your airline.”
Airlines at MDW have canceled 250+ flights today due to the winter operating problems. Confirm flight status w/ your airline.
— Midway International Airport. Airport (@fly2midway) February 11, 2018
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Monday morning, Southwest Airlines had said to be expected to work on a “normal schedule.”
“The glycol is completed and the airport deicing equipment is fully functional,” said Southwest in a statement to Fox News. “These developments, in combination with a more positive forecast for Chicago, position us to work securely with our more than 250 departures out of Chicago Midway.
“We will continue to work with our Customers on their travel plans and apologize for any inconvenience the disruption in service has caused,” the airline added.
This is the second time in recent months, Southwest of the de-icing problems caused headaches on the Midway International Airport. Shortly after Christmas, Southwest was forced to cancel about 90 flights when harsh conditions are required de-icing crews of maintenance of the aircraft.
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The city of Chicago saw three inches of snow on Saturday night and Sunday, which accumulated above the 10 inches that fell in the area late last week, according to the Associated Press.