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Robocalls wreak havoc in the hospitals and put patients ‘ lives at risk: report

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Imagine this: a major public health crisis such as a disease outbreak – with doctors, administrators and health care workers in the field need to get in contact with us – from a hospital phone system goes down, potentially putting lives at risk.

This is a scenario in which officials at Tufts Medical Center in Boston, as well as other health care providers, are likely to be concerned about if they are struggling with a flood of robocalls.

The hospital, which has been a center for biomedical research and is the principal teaching hospital for Tufts University School of Medicine, has been around for more than 4,500 robocalls over a period of two hours in the early morning of April 30, 2018, according to The Washington Post. The messages are recommended to have a voice in the subway and threatened with deportation if the person does not provide certain personal information.

The scourge of robocalls, it is well-documented. Last year, global spam calls increased by 325 per cent to at least 85 billion, according to a new report from the Hiya. And the bogus telephone calls continue to come.

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Lawmakers and consumers have requested that we take action, and while the telecommunications companies, and technology companies such as Apple have rolled out new features, compared to the year-over-year in the fight against the intensification of the annoying phone calls.

“This calls for health-care facilities and the patients are very dangerous to the public health, as well as the privacy of the patient,” Rep. Frank Pallone, Jr., (D-N. J., who is attempting to Stop the Evil Robocalls to Act to try to clamp down on the issue, told the Post. “The FCC and Justice department need to go after these criminals with the severity and the urgency with which this issue deserves.”

The problem poses specific risks to the medical profession since the phone, the scammers will tend to take in a technique that experts call the notes, in which people are receiving robocalls from numbers that are or appear to be legitimate companies or have been, the numbers are similar to their own.

Still, this is a threat to the medical profession, it is not a new one. Lawmakers cited consumer complaints of robocalls tied up critical emergency lines, as far back as 1991, according to the Post.

Dave Summitt, chief information security officer for the H. Lee Moffitt Cancer Center and Research Institute, testified before Congress in March that robocalls are a serious threat to its business, with more than 6,600 robocalls have spent 65 hours in the hospital’s response during the course of a 90-day period.

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You can robocalls can be stopped? (iStock)
(iStock)

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“These conversations can be very distracting and annoying, and we, along with many other organizations to help them manage on a day to day basis,” he said during his testimony.

For the consumer, there are steps that can be taken to ensure that the flag of the block robocalls.

Meanwhile, hospital workers at the Bushes, trying their best to keep up with the flood of scam calls.

“These disruptions add up to a big deal,” Taylor Lehmann, chief information security officer, told the Post.

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