Resident gives nursing home in the Netherlands on average a 7.8
Residents of nursing homes in the Netherlands rate their institution, on average, with a 7.8. Especially the staffing and sincere concern for people and contribute to the quality of a home.
This is evident from an examination of the Patiëntenfederatie the Netherlands, who 23.000 interviews waned with residents of nursing homes.
Residents lead according to the research seriously a lack of staffing or sincere concern for people. “Some of the stories hitting deep. In contrast to stories of people who really seen and heard and feel satisfied. The differences are huge. We find it important that everyone can take cognizance of these differences and that homes of the experiences to learn,” says Diana Veldman, director-director of Patiëntenfederatie the Netherlands.
The federation hopes that nursing homes that are below the average score to be able to learn homes with satisfied residents. “From the experiences we learn that it is not just a matter of ‘more money in there and everything will be ok,” says Veldman.
“It’s all in the way they offer, their approach and staffing align with what for people is important. In addition, the generic quality standards are in order. Also differences in the houses, so that information must be transparent.”
The Patiëntenfederatie the Netherlands argued during discussions with the dome of nursing homes, doctors and nurses for transparency of information nursing homes. “In theory, subscribes to everyone this thought, but in the meantime we see little movement. It is crucial for the trust that the nursing homes social accountability on how they score, that they show that they are in motion and want to improve.”