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A passenger on a Qantas airlines flight claims that a crew member fat-shamed him in the moving of chairs.
Darren Beales was flying from Melbourne to Bristol and booked for a seat in the emergency exit row. When he was on the plane, however, a flight attendant reportedly told him that that couldn’t sit there by the “air rules.”
According to Beales, he opted for the seat, because the extra legroom, News.com.au reports. He claims that the flight attendant told him that, as a result of regulations, could not sit in an exit seat, if you’re disabled or what you know, or if you have a longer belt.”
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He also claims that, despite the fact that be able to fit in the seat just fine, and they told him to purchase a second seat the next time he flies.
“It was fat-shaming. She was rude,” he said, News.com.au reports. “I felt really belittled. I might be able to help in the emergency.”
In response to a question about the incident, a spokesman for Qantas told Fox News that Australia’s Civil Aviation Safety Authority “provides guidance to airlines on the criteria for appropriate passengers” who sit in the exit rows.
“Customers sit in an emergency exit can be called upon to assist members of the crew in the event of an emergency,” the statement continues. “If the passengers are unable to meet these criteria, airlines, including Qantas, ask the passengers to change seats. Customers who purchase an exit row seat is said that they have to meet the requirements during the booking process.”
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The Qantas website has to determine that, in order to book an exit row, you must “not require the use of an extension seat belt.”