PvdA wants overstapcampagne health insurers to monitor
Health insurance companies should be during the overstapcampagnes the end of november, more focus on the assistance that they insured would like to offer on the lowest possible zorgpremie where they have the past few years advertising.
That says PvdA Mp Lea Bouwmeester Tuesday against NU.nl.
She wants to minister Edith Schippers on Wednesday in a debate in the house calls to the Dutch healthcare authority to provide instructions to the overstapcampagne to monitor and report on.
She bothers herself to the annually recurring complaints of insurers that, in its opinion, the insured only with low premiums to try to seduce. According to the reality is the insurers, however, a statutory defined public service mission.
“That may, for example, mediation in waiting lists. Many people do not know that your insurer will need to find a solution if a hospital will tell you that you have to wait for an operation”, said Bouwmeester.
Also they will find that many insurers are passive. “Insurer must be much more responsive to questions from the insured. For example, if you have a surgery to undergo, then it would be your insurer you will need to help and tell you where to look and what the experiences are with different hospitals. Insurers would, for example, you can also call after surgery to ask how it went and whether you have any complaints about the hospital or the doctor.”
A more service-task would mean that the health insurers more staff should adopt for the mediation, information and aftercare. If, therefore, the premium would rise, then the insurance companies themselves to pay, find a master Builder.
“Then you lower the salary of the senior executives or make less profit. Do not forget that health insurance companies enormous amounts of money in cash.”
If insurers their campaigns, which is about two weeks of starting, already in the pipeline, they have to adjust quickly. Bouwmeester is not that she is late with her call. “If their campaigns are already off, that is their problem.”