It is not clear at this time what exactly the bad weather, that the cause of the abuse to continue.
What should be an easy hourlong flight to Las Vegas for a family of four converted into a “trip from hell” as their Spirit Airlines plane diverted and they were left stranded at LAX for almost 24 hours.
On July 9, Spirit Flight 466 departed Oakland, California. as planned, around 8:15 pm, and touch down in Sin City an hour later, KTLA reports. Passenger Courtney Adkins, traveling with her children, ages 2 1/2 and 4, were frustrated when the plane unexpectedly diverted halfway through the trip and went on our way to Los Angeles due to bad weather.
It is not clear at this time exactly what the bad weather brought with it.
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Adkins told the outlet that she expected that the passengers just deplane and board another flight, but the group was instead of links “stuck on the tarmac” for two hours. And then finally, the Spirit passengers discovered that the flight was cancelled, forcing everyone to be “for himself” in the terminal, KTLA states.
Meanwhile, Adkins says that she and her family were forced to spend the evening sleeping on the floor, while they waited to catch their resistance flight to Las Vegas, which left at 6 a.m. on July 10.
“If I could talk to them, I would definitely tell them what they need to have a training for their employees to events that are unexpected, about how to communicate well with their guests,” Adkins said.
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Representatives for Spirit Airlines returned to Fox News’ request for comment on the story with the following propositions, which shed a different light on the alleged account.
“Flight 466 got the gate just before midnight. By the time our Guests were deplaned, and our agents spent time to change of them, it was much later,” a representative said. “Most of our Guests were on board their replacement flight at 5 pm, It was not wise to offer hotel rooms for only a few hours, especially due to the increased TSA processing time expected, because of the more than 50 non-scheduled diversions to LA Monday night.”
“Some of the guests were provided with a hotel room on the basis of personal reasons or the decision not to go to Las Vegas,” she continued.
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“Spirit Airlines flight 466 was one of the many who were forced to divert to LAX due to hazardous weather conditions in Las Vegas. Because these diversions are not planned, there is often a delay in the port of availability,” she added.
“We apologize to our Guests for the inconvenience and frustration of a distraction this causes, but the safety of our Guests and Crew is paramount. We have teamed up with the Guests to reaccommodate them and appreciate their patience.”
Janine Puhak is an editor for Fox News Lifestyle. Follow her on Twitter via @JaninePuhak