More often aggression against crew members

More often aggression against crew members

Crew members had last year, often to deal with aggressive passengers than in 2014. Airlines worldwide reported 10.854 incidents, over 1,500 more than the previous year.

That increase was only partly caused by the growth of air traffic, reports trade association IATA on Wednesday.

In most reported cases, called travelers, flight crews, refused to follow instructions or they made themselves guilty of other anti-social behaviour. In more than one in ten cases did also lead to physical violence against passengers or crew, or damage to the aircraft.

Use of alcohol or drugs played almost a quarter of the incidents a role. In most cases, had the aggressive passengers, all drunk, swallowed or snorted before boarding, according to IATA. The trade association is calling for a coordinated approach to that.

Alcohol abuse

On board work by the cabin crew of airlines already according to the strict guidelines for responsible alcohol consumption, states IATA. Also employees of airport bars and tax-free shops according to the interest group keen to look at possible alcohol abuse.

“Unruly and disruptive behaviour is simply unacceptable,” said IATA ceo Alexandre de Juniac. “The antisocial behaviour of a small minority of our customers can have unpleasant consequences for the safety and comfort of everyone on board.”

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