‘Microsoft Surface devices are going after two year break’
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Microsoft Surface devices are more broken than laptops and tablets from competitors.
That allows the American consumer Consumer Reports Thursday in a new report. The organization attracts the label “featured” for the Surface devices.
The organization questioned the 90,000 owners of laptops and tablets. A quarter of the owners of Microsoft Surface devices found “at the end of the second year that the product is in the possession problems”.
The devices would regularly crash, themselves suddenly shut down or have problems with the touch screens.
Microsoft disputed the research. “We do not believe that these results are the experiences of owners of Surface devices properly reflect whether the improvements to the performance and reliability of every generation of Surface products will include a”, the company said in a statement to Consumer Reports.