An English family is angry at how Manchester Airport security staff handled their daughter’s medication.
The Airport of Manchester in England has apologized to a family after a security employee allegedly told a 13-year-old girl that her diabetes medication “could make the plane crash” and that it was “her fault.”
Joanne Holland, 47, travels to Naples with her husband Simon and their 13-year-old daughter Polly, who has Type 1 diabetes. The family had Polly’s life-saving insulin in their hand luggage, as they always do when they travel. In addition to the medication, the family carried the letters of the Sheffield Children’s Hospital permission of the insulin, The Star reported.
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However, despite the paperwork, the Holland family, of Sheffield, says that the security of the staff made them feel “as terrorists.”
Joanne told The Star of the family was to take their medication and place it in individual plastic bags, just as with other non-medical liquids. Joanne feared that this could lead to contamination of the medication.
Later, the family said they were called back by the security, who allegedly told Polly her medicine can “make the plane crash” and told her that it would be “her fault.”
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“If one of your parents, your children are your priority, but with Polly’s more because I’m wearing the medicine that keep her alive,” Joanna told The Star. “For me it was frustrating, but she was afraid that she would not be able to go on vacation. I just grabbed her hand and said everything went ok. She looked almost in tears.”
Manchester Airport did not respond to Fox News’ request for comment, but said in a statement to The Star that they apologized to the family for the incident and explained their medication policy.
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“We would like to apologize to the Dutch for their experiences when traveling through the airport recently. The correct procedure for medicines and medical equipment that they need to scan, unless there is a written exemption from a doctor or hospital. This is the reason why the Dutch were asked for their daughter’s diabetes medication for the screening.”
Alexandra Deabler is a Lifestyle writer and editor for Fox News.