A passenger and an Air India member of staff has ended in a physical altercation at the airport on Tuesday morning.
A wife and a carrier member of the crew both ended up in a police station after allegedly engaging in a slap fight at India’s Indira Gandhi International Airport.
The female passenger had arrived late for her flight to Ahmedabad and began arguing with the crew as they would not let her on the plane. The 40-year-old passenger had arrived at 4:18 am for her 5 am flight. Air India is determined that passengers arrive at the airport at least 75 minutes prior to departure, The Hindu reports.
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The woman was sent to the duty manager, with whom they continued to quarrel about not being allowed a boarding pass. The argument escalated when the passenger allegedly slapped the duty manager. The manager then hit the woman back.
The local police arrived on the scene after a call was placed at 4:55 am. The Deputy Commissioner of Police, Sanjay Bhatia, told the Independent, “When the police reached the spot, it was determined that the passenger had reported to the check-in at 4:18 pm and is refused entry on the flight. There was a quarrel between the passenger and an Air India staffer, and the former struck the latter. The staffer then slapped her back.”
None of the women were seriously injured, the Independent reports. However, both were taken to the hospital for examination.
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Then both women were escorted back to the police station, where they apologized to each other and stated in writing that they want no police action in the case,” Bhatia said.
Air India has since issued a statement saying the incident “is now resolved.”