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Issues with its automated parking, call safety and security supervisors

WASHINGTON/BENGALURU (Reuters) – U.S. regulators are looking into a car crash involving a Tesla Inc. (TSLA.D) cars are to their owners and the use of the company, the Smart Call feature, the National Highway Traffic Safety Administration (NHTSA) said on Wednesday.

Several users have posted videos on social media of Tesla’s vehicles, which seem to be in the vicinity of the accident. In a video posted on a Height, striking a garage wall, and the other from a Height being struck by a vehicle backing up.

A Model of the software update of the last week have been added to the Smart Call feature for the customers. If the vehicle is within a radius of 200 feet and within their line of sight, they can use a phone app to summon the vehicle is in a parking lot.(a little bit.m/2lxm0qN)

On the website of the Tesla’s description of the Call reads: “is your car will come out, you’ll find it somewhere in a parking lot. For real.”

Asked about the reports of crashes, NHTSA said it is “aware of the reports in relation to its Calling function. We have been in constant contact with the company, and we are going to continue to gather information. Safety is NHTSA’s top priority and the agency will not hesitate to take action if it finds evidence of a safety-related defect.”

Tesla did not respond to a request for comment. Tesla reported on Wednesday that it delivered the 97,000 cars in the third quarter, less than analysts had expected.

Tesla said that the users of the Smart Call has to be a clear line-of-sight, and monitoring of the environment. It is said that the car “will have to maneuver around or stop in front of the objects and to notify you when it has been detected.”

While Tesla is said that the Call can only be used in parking lots, and the function is ground-breaking, by allowing the use of a vehicle without a driver behind the wheel. Federal vehicle safety rules that were written decades ago before such technology existed.

For a person that makes use of a 3-Tesla, model, car app, in-Pomona, ca, USA, September 27, 2019 at the latest, in this still image taken from social media to video. Thank you, Vincent, You, and George Szeto, via REUTERS

In addition to the types of crashes shown on social media sites, there are also videos on a number of ‘near misses’.

In Twitter, a video, a Rate of exit of a parking lot and start at the edge of the driveway in an SUV nearly collide with the driverless car. A voice is heard gasping and saying, “Oh, my God, my God!”

The poster is a Dallas-based solutions on the basis of the architect, Roddie Hasan, said that his “first test in the Smart Call to not be so good.” (a little bit.m/2nEXk0O)

“A car pulled out of the way and just around the corner, in the game, and I would expect the Model to ‘see’ it and to stop it, but I had to take my finger out of the (app) button, and when I saw that my Rate was too slow”, Hasan told Reuters.

Another Twitter user, Mark Solomon, also posted a video that showed the car was not in a position to get to the park by yourself, with the help of the function.

“I’m not sure what the problem was, but I think that’s an older map of the park is to be used,” he said.

Its web site warns that the drivers “are responsible for your car and its surroundings at all times, and in your line of sight, because it is not able to detect all the obstacles in your path. Be especially careful in the area of fast-moving people, bicycles and cars.”

Other users have had positive reviews. In a video posted on a white Model, which is slowly moved around in a car for more than a minute, eventually it will arrive safely next to where the operator stood.

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“It was a very important moment in time for you to see this technology live! People don’t understand the depth and the breadth of the challenges to making this happen,” Twitter user @problematique79, told Reuters.

The call function is one of a series of automated driving features, Tesla’s Chief Executive Elon Musk has promised customers who paid $6,000 for the optional “Full-Drive” packages of hardware and software.

The automated driving features are one way that Tesla is hoping to stay ahead of the traditional manufacturers, who are more conservative on how to enable vehicles to operate without drivers.

Report by David Shepardson and Vibhuti Sharma; Editing by Cynthia Osterman and David Gregorio

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