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Some travellers are likely to be, they want to have their travel booked through any other travel agent.
As Thomas tries to avoid a financial meltdown, a number of the company’s customers are claiming that they will be held responsible for the debts of the company. Specifically, reports have emerged of a hotel in Tunisia, where the guests are apparently to be charged for the additional cost, before they have the chance to go.
Some of the holiday makers, there are those who claim that they were “held to ransom” by a hotel, BBC reports. Guests at the Les Orangers, reportedly, faced the guards blocking the hotel’s gates, as if she was trying to leave.
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The news outlet reports that the guests, who are claiming that the hotel made an announcement asking the guests for that day, to sign in at the front desk. There, they were allegedly asked to pay extra for “Thomas Cook’s current situation.”
One guest, an elderly woman was reported to have been asked to pay for the additional costs, which, in total, more than $1,200.
Representatives from Thomas Cook were telling the guests do not have to pay the fees, the BBC.
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In a statement obtained by Fox News, a spokesman for Thomas Cook said: “We are very aware of the fact that a small number of customers will be asked to pay for their hotel room, to the left of the Les Orangers Tunisia, yesterday. This has now been resolved and customers, flew home as planned. We will continue to support our customers in all of our locations.”
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Thomas asked about the $250 million in additional funding from the government, CBS News reports. If the company is unable to secure the funds, he said, will be confronted with a financial collapse that could have an impact on the 150,000 British travellers.