A Toronto man was forced to shell out more than $14,400 for a 5-mile Uber ride, when a glitch in surge prices as a result of his bill to skyrocket.
The passenger posted a picture of the exaggerated of receipt of the comments of his trip took only 21 minutes — under the Instagram handle Votethehish on Friday.
It shows he was sued for $18,518.50 in the Canadian money when the ride should have cost between $12 and $16, Slate.com reported.
“Thanks for choosing Uber,” wrote the driver, whose name was listed as Hisham.
Uber initially refused to give him a refund, reported on the website.
But his friend, Emily Kannard, hit the breaks on that, by calling the company via Twitter.
“My friend was in charge 18K for a 20 Min drive (!), and they are sticking to it. What in the world??? This is insane!” she Tweeted on the company Saturday.
My friend was in charge 18K for a 20 Min drive (!), and they are sticking to it. What in the world??? This is insane! @Uber_Support @badassboz @Uber pic.twitter.com/RjFihVLKIC
— Emily Kennard (@emilykennard) 9 December 2017
Uber later admitted the error and refunded his money.
“There is an error here and it is resolved,” Uber said in a statement to Slate.
“We have a full refund for this rider and apologized to him for this experience. We have security measures in place to prevent that happening, and we are working to understand how this has happened.”
This story was previously published in the New York Post.