A gay couple from Florida say that they were discriminated against by Southwest Airlines after allegedly being denied access for a pre-board as a family.
Grant Morse and his wife flew out of Buffalo, N. Y. of Ft. Lauderdale, Florida. in the weekend with their three children.
If the family of five approached the gate, Morse told WGRZ, a gate agent allegedly stopped them, saying: “this is for family boarding.”
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“I feel like we profiled the minute we walked to the bus stop,” Morse recalled to WGRZ.
“This is the port agent immediately to my husband and said: this is for the family boarding only, and my husband looked up and said: ‘Well, we are a family. It is myself, my husband and our three children.” She said that the family of the boarding pass and got very sarcastic.”
Morse says he often travels between the New York capital and Florida on the south-West, but his family has never experienced anything like this before.
According to the south-West of the “family boarding policy” such as online, an adult can board with each passenger who is six years old or younger….during Family Boarding, which occurs after the “A” group to board, and for the “B” group begins boarding.”
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Morse says that he understands that the language would indicate that only one adult per child that meets the age restriction is allowed on board during the selection window, but is of the opinion that the employee is not the treatment of his family respectfully.
In place of the repeat of the airline’s policy, Morse says, the employee simply said “only families” were allowed.
A representative of Southwest Airlines was not immediately available for comment.