Gamewinkel Steam get a fine of millions of euros in Australia
Valve, the owner of the gaming platform Steam, in Australia a penalty of 3 million Australian dollars (2 million euros) to pay.
The fine was imposed because the company does not refund paid to customers that a game could not play or by accident the wrong game had bought, reports The Sydney Morning Herald Friday.
Valve is well-known that the company was wrong, and suggested a fine of $ 250,000, to pay. A judge chose, however, for one twelve times as high penalty.
According to a lawyer from Valve was not taken into account local legislation when Steam the Australian market entered. Only when a consumentenwaakond in 2014 submitted a complaint, investigated the company of its obligations under the Australian law.
In the relevant period had Valve to deal with over 20,000 cases where customers for a refund asked for. According to the court, the Australian law by the corporate culture of Valve, however, consistently ignored. As part of the judgment of the district court must Steam to its customers are clearly informed about their rights.
Since 2015 Valve has a generally restitutieprogramma. Customers can have their money back if they have a game less than fourteen days ago, bought him less than two hours have played. In addition, no reason is to be specified.