Festival Best Kept Secret affects scheme for Ticketswappers
At festivals like Best Kept Secret, it is common for tickets for the start of the change owner. But it is not quite clear how that works for tickets that are sold. The festival decided to have a special arrangement.
“If you the last time a (valid) ticket purchased through Ticketswap, but is it not in your name, then we let you, of course, not in the cold,” says the festival on their website.
“We have at the festival entrance and a separate service counter and you can on the basis of a list that we Ticketswap have received to identify and –if you’re in possession of a valid ticket – just to let in,” said Best Kept Secret.
It is also for kaartruilers possible, the name on the ticket to change. That costs money and a few days time. “Eventim has the time needed for the name change well: contact should be included with the original ticketeigenaar and the new owner, the old ticket should be void, and the new ticket with the new name must be issued,” according to the festival.
Changes may, and no later than 13 June to 23:59 can be requested.