Facebook contractor hikes to pay for Indian content to reviewers

BENGALURU/SAN FRANCISCO (Reuters) – Facebook contractor, Genpact has raised the minimum wage for their content moderation teams and in the running of the firm in the Silicon Valley of India, is the latest sign of improvement for the workers, reports of stressful circumstances on the social networking sites around the world.

FILE PHOTO: India’s flag is perceived by a 3D-printed Facebook logo in this illustration picture, April 8, 2019. REUTERS/dado Ruvic/Illustration

Facebook Inc. has unveiled a variety of initiatives over the past six months to support the well-being for the teams to do it sometimes back-breaking and repetitive work of wading through billions of a potentially harmful or violent messages on the platform.

Reuters reported in February, a group of employees from Genpact’s offices in the southern Indian city of Hyderabad, who described the work they did as an underpaid, stressful and sometimes traumatic.

Facebook, at that time, was rejected in the chicago, il workers’ claims of low-wage, saying that it will be paid a competitive wage for the Indian market.

Two sources familiar with the matter told Reuters on Friday that Genpact has since more than doubled the minimum wage for new recruits to the Facebook teams are about 250,000 Indian rupees ($3,503) in a year.

On the basis of the job and the employee’s paystubs, Reuters reported that the starting salary for some of the graduate content, the moderators were just 100,000 Indian rupees ($1,401).

“We will be able to confirm to you that Genpact was doing recently, to increase the salaries of our team in India that supports Facebook, as part of an annual review, which is focused on paying a competitive market rate,” the share of India-based technology outsourcing company, said, responding to Reuters ‘ questions.

In February, Genpact, there are more than 1,600 employees in the Facebook teams located in chicago, il, for more than 10% of the over 15 000 to the social network, said working with the content presentation around the world.

One of the sources said that the recent hikes only apply to new recruits and did not apply to existing employees.

Both Facebook and Genpact declined to comment on the details of the pay increase, but the Indian company added in the statement that the increase “reinforces our commitment to our employees, and helps attract and retain top talent.”

Facebook, in May raised the minimum wage for AMERICAN content, forums $18 to $22 per hour, depending on the location of the $15 for the country and said last week that it is to the study the increase in other countries as well.

The Genpact unit in Hyderabad-reviews-posts in English, as well as a host of Indian languages, Arabic, and a number of Afghan and Asian tribes and dialects, according to Facebook.

Reporting Munsif Vengattil in Bengaluru and Paresh Dave, San Francisco; writing by Patrick Graham, editing by Saumyadeb Chakrabarty

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