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Passengers flying to the US from a foreign country were to experience delays in passing through customs at the major airports on Friday, due to a technology failure, impact on the U. s. Customs and Border Protection (CBP) stations.
“CBP is experiencing a temporary problem with the processing systems at the various airports of entry and the taking of immediate steps can be taken to the technology disruption,” the agency said on Twitter shortly after 5 pm, ET. “CBP officers continue to process international passengers by the use of alternative procedures, the systems are back online.”
“CBP officers are working to process passengers as quickly as possible, while maintaining the highest levels of security.”
INTERNATIONAL PASSENGERS WILL REPORTEDLY BYPASS THE CUSTOMS OFFICE AT THE AIRPORT (NEWARK LIBERTY INTERNATIONAL AIRPORT, DUE TO THE ‘MIX-UP’
Passengers at airports across the country-including at the the john f. Kennedy International Airport in New York, and Dulles International Airport in Virginia, and Charlotte-Douglas and Raleigh-Durham International Airports in North Carolina, and to the international airport (Hartsfield-Jackson Atlanta International Airport in Georgia — and expressed frustration at long delays and long lines in the international arrivals halls, even as the AUTHORITY is reminded that we have passengers in certain ports of entry are experiencing longer than normal wait times.”
The CBP said that in the process the passengers manually.
One of the passengers of Dulles airport in a video posted on the crowd of travellers waiting in winding lines to reach the immigration processing counters.
“We have more than 5,000 passengers are in the queue at Dulles airport, they have been estimated.
A spokesman for the Metropolitan Washington Airports Authority, told Fox News that “about 3:30 p.m. EDT … the Customs and Border Protection, a national computer problem will affect their ability to process arriving international passengers, including at Dulles International Airport … to the Airport operations continue to run normally during this time.”
One of the passengers, arrival at the HOTEL, said: “The system is said to be at the bottom, including the global entries. The room is warm. Not in the air. There is a narrow corridor. People were backed up to the escalator and fall all over each other.”
Officials at Los Angeles International Airport tweeted on Friday afternoon that the CBP-based systems, “a problem that seems to affect several airports, including LAX. The officers were processing passengers manually, please check with your airline for the latest status of a flight, and effects.”
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Shortly after 6 a.m. ET, the airport tweeted that the systems were slowly getting back to normal, and that the officers had handled the majority of the waiting passengers, no significant impacts to operations.
“Thank you for your patience.”
Fox News’ Alexandra, Parapres, and The Associated Press contributed to this report.