A few of the 9-year-old beagle and Australian shepherd mix discovered that their dog was left in Germany because he was considered unfit to fly.
(NBC 5 / MacEnulty family)
A dog is stuck in Germany after the airline deemed him unfit to fly because of a fear episode.
Dawn and John MacEnulty, originally from St. Louis, were on our way back to the United States, after a stay of a year in Germany as a result of a death in the family, NBC 5 Chicago reports.
The MacEnulty’s were booked, a Friday flight with United Airlines to Chicago O’hare International Airport. However, their two pets, a cat, Molly, and 9-year-old beagle and Australian shepherd mix, Joey – were not confirmed for the flight.
A representative for the United told Fox News the airline has suspended new bookings petsafe for travel and are only to honor previously made reservations.
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According to United, an airline representative put the MacEnulty family in contact with a brokerage agency called Gradlyn Petshipping to handle sending their two dogs to the United States. Gradlyn arranged a separate flight for the pets on board of Lufthansa Airlines for $ 1,700.
Lufthansa said the dog was injuring herself, in which crew members to remove him from the flight.
The MacEnulty’s on board their flight and landed safely in Chicago. Upon landing, the family was only reunited with Molly.
“We got a sms that they had to pull [Joey] from the aircraft and we don’t know much more than that,” said Dawn MacEnulty to NBC 5.
The MacEnulty is said that they had cleared their animals for the flight by two veterinarians in Germany. But a bleeding scratch on Joey’s nose, among other things as a precaution, caused Lufthansa to remove him from the flight.
In a statement to Fox News, Christina Link”, a representative of Lufthansa Airlines, said the dog had a “panic reaction,” which prompted the removal.
“At Lufthansa Group, the safety, the health and safety of our passengers is of the utmost importance and a first priority. The same standards apply for all animals that we transport by Lufthansa Cargo. The MacEnulty family dog, Joey, was scheduled to fly back home on March 28, 2018 (today), but after careful study, our experts agree that the animal is still not able to fly due to his panic response to being placed in the transport kennel. Our customer relations team is in communication with the family and our professionals need to make sure that Joey is in the first calm and fit to fly before he is allowed to board.”
John MacEnulty told NBC 5, “We expected that he with a few scratches on his face, because that is what he does in the kennel.”
“In fact, Joey was the cause of themselves great harm and we certainly do not want is a situation where this should go while in flight.”
– Christina Link”, Lufthansa airlines representative
The family, said Joey has separation anxiety and prescribed anti-anxiety medication, Xanax, for their first flight to Germany. According to NBC 5, the MacEnulty’s were not able to find a German vet to prescribe the medication.
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Lufthansa said the injuries were more than “merely a scratch on his nose.”
“In fact, Joey was the cause of themselves great harm and we certainly do not want is a situation where this should go while in flight. We really want to bring Joey home, and have wanted to do this from the beginning, but it must be in a safe manner,” Link ” said.
Link ” said Joey is currently in a dog in a hotel in Germany with a trainer where he is able to run around and move freely while he waits to be reunited with his family.
“Under German law, veterinarians are advised to not give medication to the animals during the flight as it affects the blood circulation. Also, once it is developed, we run into the same problem again,” she said.
Joey (not pictured) is with a dog in a hotel in Germany with a trainer, while he waits to be reunited with his family.
The MacEnulty say that they are frustrated, that claims no-one they were dealing with “really wanted to take responsibility.”
United said it offered to fly the family back to Germany to pick up their dog for free. Lufthansa has also said that it will fly Joey back to free of charge once a vet clears him.
According to Lufthansa, a member of the family is flying back to Germany on a Lufthansa flight to pick up Joey.
Alexandra Deabler is a Lifestyle writer and editor for Fox News.