A French bulldog (not pictured), died after its owner was allegedly forced to use the carrier with the dog in an overhead bin by a United Airlines supervisor.
(iStock / iStock)
Tragedy struck on a United flight from Houston to New York City, if a dog is in a TSA-compliant pet carrier died after a flight attendant forced his owner to save the animal and the carrier in an overhead bin for the duration of four hours, Monday flight.
First reported by travel blogger The Points Guy, United has since claimed full responsibility for the “tragic accident.”
According to passenger, Maggie Gremminger, she and others heard of the black French bulldog is barking in the first instance, during the flight, and were shocked to learn the animal had died later in the trip, they told the People.
“A stranger offered to hold her newborn while she sat on the floor, in the aisle of the plane. She was with her dog and rocking back and forth. Her daughter was also crying,” Gremminger told the publication of the scene after the discovery.
Gremminger told People if the dog was found dead, the stewardess, was the “actual” and insisted she didn’t know, there was a live animal in the carrier.
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“I want to help this woman and her daughter. They lost their dog by a @united flight attendant. My heart is broken,” Gremminger wrote on Twitter, sharing a photo of the family who allegedly lost their dog.
For their part, United’s pet policy is as follows:
I want to help this woman and her daughter. They lost their dog by a @united flight attendant. My heart is broken. pic.twitter.com/mjXYAhxsAq
— MaggieGremminger (@MaggieGrem) March 13, 2018
“A pet traveling in the cabin must be transported in an approved hard-sided or soft-sided kennel. The kennel must fit completely under the seat in front of the customer and remain there at all times.”
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United Airlines spokesperson Maggie Schmerin returned to Fox News’ request for comment with the following statement:
“This was a tragic accident that never occurred, as pets should never be placed in the overhead bin. We take full responsibility for this tragedy and extend our deepest condolences to the family and are committed to supporting them,” she said.
“We thoroughly investigate what happened to prevent this from ever happening again,” Schmerin added.
The cause of death is not yet known, but, while the cavities are not air tight, lack of oxygen may have been a factor.
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The heartbreaking news comes weeks after United and Delta made headlines for the tightening of the rules for flying with animals in the midst of emotional support and service animal controversy.
Janine Puhak is an editor for Fox News Lifestyle. Follow her on Twitter via @JaninePuhak