Dissatisfaction among patients about the conversation with the doctor

Dissatisfaction among patients about the conversation with the doctor

Photo: Hollandse Hoogte

Many patients do not have the feeling that they can make a valuable contribution to the conversation with their doctor in the hospital. This is apparent from examination of the Patiëntenfederatie among more than 4,600 people.

In total, four out of ten patients don’t have a good feeling about the conversation. Patients indicate that doctors often have multiple treatment options to present, but fifteen of the one hundred patients feel too little involved in the final decision about their treatment.

The Patiëntenfederatie the Netherlands and the Federation of Medical Specialists therefore begin together with the Dutch Association of Hospitals (NVZ) and the Dutch Federation of University Medical Centres (NFU), the campaign “Better Care starts with a good conversation”.

The goal is to make doctors and patients more aware of the importance of together decide on the most appropriate treatment.


“It is still too often a one-way street in the communication between doctor and patient. Understand the situation of the patient is important to put together a good decision”, says managing director Dianda Veldman of the Patiëntenfederatie

According to Marcel Daniëls, chairman of the Board Quality of the Federation of Medical Specialists and a cardiologist, the campaign to contribute to a greater awareness among doctors and patients. This is the realization that the medical knowledge of the doctor and the personal context of the patient is equally important to develop a good decision.

Minister Edith Schippers (public Health) gives wed night along with writer Bart Chabot, who is an ambassador of the campaign, launched with a call on all the patients, doctors and hospitals to participate.

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