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A disabled passenger claiming Southwest is “discriminating against severely disabled passengers” after the airline allegedly refused to allow him to travel with a special lift device is needed to move it.
Jon Morrow claims in a lengthy Facebook post that he had booked a flight from Southwest Airlines and the height of the airline that he was a special accommodations. The airline reportedly offered him an aisle seat – a small metal wheelchair capable of fitting down the aisle – to make the transition of him in his chair.
Southwest said in a statement to Fox News that employees at each port location to serve they are trained to assist with lifting and transferring of clients in the aisle seats.
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However, the Morning writes that due to his extreme medical condition, he is not able to the use of an aisle chair.
“I can’t transfer myself, and I have brittle bones, as well as a fused spine. I also can’t move from the neck down. I also have a letter from the doctor stating that it would be VERY dangerous for the transfer to me with the hand on a plane. There is simply not enough room for everyone to have a proper body mechanics,” Morning explained in his Facebook post, after writing that the airline told him that they would call the fire brigade to help him in his chair — an offer that Morning points out still is not medically recommended.
Tomorrow, he told the airline he would be bringing his personal Eagle Lift device — a device that is used at airports all over the world, but it is not widely used in the United States. Morning wrote that he bought the duration of $15,000 lift as a Christmas gift to myself to travel easier. He had also the manufacturer of the lift training and certification of facilitators in how to properly use it, ” he wrote.
“And then I booked for THREE tickets at the Southwest and told them that I would be making the Eagle as well as licensed personnel to use it,” he wrote.
Tomorrow the claims in the first instance, south-West said that he would bring the device on, but later contacted him to say that he would not be allowed to board the Eagle Lift.
Southwest said in a statement to Fox News that employees at each port location to serve they are trained to assist with lifting and transferring of clients in need of help.
“Please note, this is a device that is standard procedure for all passengers in a wheelchair outside of the US. It is safe to use on thousands of flights. I am also providing the Eagle and trained personnel, at MY expense,” Morgen wrote in the post.
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In a statement to Fox News, a spokesman for Southwest said that the reasoning was because their staff is not trained in the use of the Eagle Lift.
“In this case, the Customer was informed that we are not boarding procedures for the safe use of his personal Eagle Lift device nor our Employees have the training for the storage of the device. This last decision was taken after the viewing of the device’s specifications and the regulations for the transport and the Customer is safe,” the statement read.
Although the Southwest is going to say in the statement the airline has “been in contact with the device manufacturer for more information about the device is the unique handling and storage requirements,” on the Morrow, was also ultimately not allowed to be on the machine.
Tomorrow, writes in his Facebook post that he hopes his incident power to change for others who need a Eagle Elevator to travel.
“So, here I am, appealing for Facebook. Not only for myself, but for everyone who has a need for this device,” he wrote. “People who are not the transfer itself should not be manhandled by firefighters. They should be able to make use of a device is built and tested for the exact purpose, recognized worldwide for its safety and efficiency.”
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“People in a wheelchair should be able to fly. Let this be a small step in the direction of making it happen and approve of my flight,” he concluded.
Tomorrow not immediately respond to Fox News’ request for comment, but has publish an update on his Facebook page show him with success, sat down on a flight from JetBlue.