Delta puts limits on service and emotional support animals
Citing an increase in the number of animals incidents on board of its aircraft, Delta Air Lines will be new limits on service and emotional support animals to fly in the cabin
Delta Airlines announced Wednesday it is updating its service and support animal policy yet again to further improve restrictions after two employees were bitten by a dog travelling as a support animal.
The airline will now only be an emotional support animal, per customer, per flight and will ban all “pit bull-type dogs” as service or support animals.
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These new restrictions come as a direct result of growing concern about safety after the recent incidents in which several employees were bitten,” the airline said in a press release.
“We need to be on the safe side. Last week, two Delta employees were bit by a pit bull travelling as a support animal. We struggled with the decision to extend the ban on the service of animals, to know that some customers have legitimate needs,” the airline wrote on Twitter.
“But we have found that untrained, pitbull-like dogs posing as both service and support animals are a potential risk and we can’t take that gamble on employees or customers,” Delta wrote.
Delta first updated policy in March, under indication of the customer abuse and a rise in animal-related incidents.
The regulations require that those who wish to travel with a service or support animal to provide special documentation. Customers must have a current signed veterinary health form or immunization record for the animal 48 hours in advance, as well as a signed letter from a physician or mental health professional and a proof that the animal may behave, while in the cabin.
“The safety and security of Delta people and our customers is always our highest priority,” Chief Operating Officer Gil West said in a statement. “We will always review and improve our policies and procedures to ensure that Delta remains a leader in safety.”
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According to the statement the airline carries around 700-service-and-support animals daily and has seen an “84 percent increase in reported animal incidents since 2016, including urination/defecation, biting and even a widely reported attack by a 70-pound-dog”, which she notes is unusual behavior for a well-trained and work with animals.
Michelle Gant is a writer and editor for Fox News Lifestyle.