Delta passenger claims flight attendant threw her, others from the plane on her phone to ‘airplane mode’

The passenger (left) said the flight attendant “imminent was about” its for the take off.


An airline passenger alleges that she and three others were wrongly removed from a SkyWest flight by an attendant who snapped at her about her phone in airplane mode.

Robyn Rodgers, of New York, on board Delta Flight 4727 in Fort Wayne, Ind., on Saturday, USA Today reports. But just before takeoff, she says a flight attendant approached her and “rough” instructed her to put her device on airplane mode.

Rodgers said they met, but added that the attendant “imminent was about [her] with her arms folded,” Rodgers wrote on Instagram.


After telling the facilitator, she could handle leaving her phone in the airplane mode, Rodgers claims that the supervisor said, “If you are going to work like that, we can go back to the gate and you can get off.” Rodgers said she held her phone to the supervisor, only for the attendant to storm, and a moment later, when they announced that the plane was on the way to the gate.

Apologies y’all, this is a LONG post, but I have to share this. First, I want to acknowledge, because I am painfully aware of the serious and very heartbreaking injustices/events in our world and communities,I have struggled with sharing my experience. It seems small in the face of those things. But the small, important and small things that go unchecked spiral. So I was on a flight to Fort Wayne, Indiana last Saturday, 23 June, after doing a DJ workshop for #gearfest @sweetwater for @serato when I was unfairly ejected from @delta-flight 4527. Just before takeoff the flight attendant rudely told me to put my phone on airplane mode.I was sweeping to the attendant menacingly stood over me with her arms crossed, waiting for me to do it. I said to her “I know how to turn on airplane mode, you do not need to stand over me,” She was moved and said: “If you are going to work like that, we can go back to the gate and you can get out” I held my phone to show her that the airplane mode is enabled. She stormed to the front, then came back to my chair and said, we go back to the gate. When she accused me of not turning on the airplane mode after the “told to do so several times”. She asked me once. Then I asked her: “What can we do to rectify this, so we can all go?” She said: “You can meet” and I repeated that I had and they claimed I did not. At that point the passenger sitting behind me @ryanmillerphotos told her that I had met, and that he was a witness to me. She threatened to kick him out of the flight. A Latina woman two rows ahead politely asked the stewardess to sit down, so that we could fly and the attendant snapped at her. We returned to the gate an officer on board of the plane and the flight attendant directed him to take me, the Latina woman @ryanmillerphotos of the flight, the whole plane had to deboard. Then 4 adults and a small boy were ejected permanently from the flight and stranded in Indiana with no place to stay, if @delta refused to each of us,including the man with the child in a hotel. That was the last flight. Elena, the Latina woman who was also ejected was rushing

A post shared by dj reborn (@djreborn) on Jun 27, 2018 at 3:43pm PDT

Video made by a fellow passenger shows Rodgers, sit, talk with the flight attendant, allegedly after the attendant announced the plane was on the way to the gate.

“I showed it to you, so that you would know, and you ran away, and you became angry,” Rodgers can be seen and heard to say.

“Madam, I know what I heard,” the caregiver responds, but it is unclear what they mean.


“I’m not going to argue with you,” the supervisor added. “Several times during the instructions that you are asked to put your phone in airplane mode. That is the protocol that is done on every flight announcement, yes.”

“OK, so how do we correct this with anyone?” Rodgers asks, to which the attendant responds, “You comply.”

After Rodgers says that she has done that, another passenger pipes up and defends her, and tells the clerk that she did, indeed, meet.

Just before the video ends, the attendant remarks that she has “zero tolerance” for the “attitude” of the passengers.

Rodgers added in the caption that, shortly thereafter, an officer on board the aircraft and assisted in deplaning the passengers, but they — along with the man who defended her, his son, and another woman who previously asked the stewardess to sit down, so the plane could leave — were chosen, and who said that they could not re-board.

Later footage also shows a man, presumed to be an airport employee, the confirmation that they were removed because they are the facilitator feels “uncomfortable” and “unsafe.”

A total of five people were eventually removed from the plane, USA Today reports.

Delta has not yet responded to a request for comment, but SkyWest, which had operated the flight as a Delta-Connection, released a statement promising to follow up with the passengers.

“We take all allegations of discrimination seriously and are reviewing reports of SkyWest flight 4527 works as a Delta Connection. We are disappointed that our customers had this experience and in cooperation with our partner Delta to follow up directly with the concerned customers,” wrote SkyWest.

Meanwhile, Rodgers said that the airline will not have to pay for all the costs that the displaced passengers cost, but a Delta representative to the contrary, claimed to CBS 46.


Rodgers also suggested the incident may have been racially motivated.

“It was a traumatic experience, and we’ve all seen videos of black people, and people of color] who are injured or killed behind an unnecessary escalation of the events on the initiative of an irrational, little person,” she wrote on Instagram.

“This abuse of position and lack of respect for the fundamental humanity by @delta should not be tolerated.”

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