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British Airways passengers blast ’embarrassing’ airline Nutri-grain breakfast bar

A British Airways passenger has hit out at the airline after they saw him with a Nutri-grain bar for breakfast on his long-haul flight.

(Kellogg’s)

A British Airways passenger has hit out at the airline after they saw him with a Nutri-grain bar for breakfast on his long-haul flight.

Daniel Hayter of Ledbury had paid $2200 for his flight from New York to London when he was offered the breakfast snack.

He tweeted a photo of the bar with the caption: “Disgraceful that @British_Airways – for the price I pay for my ticket and this is the breakfast. Your penny-pinching CEO should be fired.”

“This was for the breakfast catering offered to you on a $2,200 return flight from NY to London. It’s a shame,” he wrote.

Outrageous @British_Airways – for the price I pay for my ticket and this is the breakfast. Your penny-pinching CEO should be fired. pic.twitter.com/IeFH2lwrfg

— Daniel Hayter (@danieljfhayter) of 24 June 2018

BA was quick to apologize and said that she would watch his reactions, as many previous passenger comments had been used to the change of the snack bar, where previously.

“We hope that you will see positive changes very quickly,” she added.

But Daniel was not impressed, telling the airline, “There was nothing wrong with the service that I have used for more than 30 years. It has gone downhill fast.

“Why not just go back to what you used to serve?!”

A British Airways spokesman has since revealed Sun Online Travel that Daniel was given a three-course meal earlier in the flight.

They said: “We offer a lighter second meal during our nightly flights as a lot of our customers tell us that they prefer to have the extra time to sleep.

“We hope that Mr. Hayter enjoyed the three-course hot meal served on fine china and linen, served previously in the six-hour flight.”

In January, BA said that it was the reintroduction of the second meal option on a number of long-haul flights, after have an impact on the removal of last year.

The changes are part of a multi-million refresh promised by BA-boss Alex Cruz for Christmas.

The airline was also planned last year for the removal of free food and drink, the short-haul and the sale of Marks and Spencer’s sandwiches and snacks in the place.

This article originally appeared on The Sun.

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