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There is nothing more frustrating to travelers than getting a notice that their flight has been cancelled, especially if it’s not true.
Due to an impending strike of British Airways, has reportedly been forced to cancel flights on several different dates in late September. According to the reports, the customer services, to a non-strike days of incorrectly received messages saying that their flight had been cancelled.
British Airways has apologised and blamed the problem on “an error with your e-mail,” The Guardian reports. The British Airline Pilots ‘ Association, will reportedly be a strike on September 9th, 10th, and 27th, which will lead to a large number of cancellations and delays.
In a statement obtained by The Guardian, a spokesman for British Airways confirmed that a number of customers have received notices of flights are scheduled on a “non-strike” day.” These e-mails were apparently sent out in error, and the company says that they will contact the customers to confirm that their flight is still scheduled.
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The Guardian reports that the statement said that some of the flights are on non-strike days, and can also be affected.
A spokesman for British Airways confirms to Fox News that “a number of people received an e-mail in error.” She continued to say, “We are very sorry that some customers have received an e-mail in error to say that their flight had been cancelled, on non-strike days. We have an e-mail to all clients who are within a couple of hours in order to make it clear that their flight will go ahead as planned.”
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She continued to say that customers who are booked on to alternative flights after the receipt of the e-mail address will be refunded.
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The strike was allegedly in response to the negotiations over a new deal and pay for it. On Twitter, British Airways, referred to the activities of the european union as an “unfair blow.”