FILE PHOTO: Sony Playstation logo is seen in Tokyo, Japan, May 23, 2018. REUTERS/Toru Hanai
SYDNEY (Reuters) – Video game maker Sony Interactive Entertainment Europe Ltd. broke Australian consumer law by telling customers that they could not get a refund of the faulty PlayStation games, Australia’s consumer watchdog said in a lawsuit.
Sony Europe breached Australian consumer law by telling customers not to provide refunds for faulty games that had been downloaded, or more than 14 days after the purchase, the Australian Competition and Consumer Commission said in a statement.
Reporting by Byron Kaye; Editing by Stephen Coates