FILE PHOTO: a Silhouette of the mobile phone user is seen to be adjacent to the projection screen with the Apple logo in this photo illustration, March 28, 2018. REUTERS/dado Ruvic/Image/File Photo
(Reuters) – Apple Inc’s (AAPL.(O) said on Friday it suspended its global program, it analyzes images of a user interacting with the voice assistant Siri-after a number of privacy concerns have been raised about the program.
Apple’s decision comes in light of a report in the Guardian last week, said that the company’s contractors all over the world are tasked with the review of the recordings are regularly heard, of the confidential information, and personal phone calls.
“When we carry out an in-depth review, we will include the suspension of the Siri-grading around the world”, an Apple spokesperson said in a statement, adding that in a future software update, users will have the option to opt out of the program.
Siri, Apple’s iconic voice assistant, allowing users to keep their iPhone in their hand, and can transmit and receive messages, phone calls, and the access of multiple applications, using voice commands only.
Consumers have become accustomed to calling names, for the popular voice assistants, such as Amazon.com Inc. ‘ s (AMZN.D) So, to Google Inc’s (GOOGL.(O) in Google’s Assistant, among others.
In an effort to carry out quality control checks, and improving the voice assistant, along with the responses of the contractors are evaluated using the Siri to ask the user for a query, the Guardian reported. They also looked at whether or not the reaction was triggered by accident, without a conscious, a query from the user, the newspaper said.
Reporting Akshay Balan in Bengaluru; editing by Gopakumar Warrier