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Apple investigates iPhone X ‘incoming call’ bug

A participant makes use of a new iPhone X during a presentation for the media in Beijing, China October 31, 2017. REUTERS/Thomas Peter – RC1BB5A3BB10

Although most people probably spend their days sms, messages, and posting photos on social media, phone calls are the cornerstone of a smartphone. Accordingly, the iPhone X owners are a bit annoyed from the last time that a glitch is preventing them from answering incoming calls on their devices.

As the Financial Times reports that hundreds of iPhone X owners have taken to Apple’s support forums to complain about a kind of bug that causes the touchscreen on their smartphones to quickly light up when the device starts to ring. And by the time the screen is activated, and that can be up to ten seconds or so after they are notified of the call—it is too late to reply.

“I hear the ringing of the phone, but the graphics on the screen does not change

to
the phone mode, only after 5-6 rings. Not only can I not answer the phone, I also can’t see who’s calling, But only after about 10 seconds,” one forum poster wrote.

“To solve this problem, must I restart the phone, to come back again. It also helps not to close all the apps. I’ll just add that it is a new phone and not second hand or

somethin

and I am far from the use of my memory.”

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Apple has indicated that it is looking for these bug reports. If you are suffering of this hotel, your best bet is to get a description of the problem at Apple Support. The company daily collects information from customers affected by the bugs to help the teams to investigate and resolve problems.

As a number of reports indicated last week, Apple is reportedly focusing on performance and reliability improvements in the next version of its mobile operating system, iOS 12, rather than dumping in a ton of new features. That does not mean that the long anticipated convergence of iOS and Mac apps cross-platform apps is out, and you’ll probably see improvements or additions theme augmented reality and health—big focus for Apple. Just be ready for Apple’s next big iOS update to add a bit more Polish than normal.

This article originally appeared on PCMag.com.

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