Apple defends App Store amidst growing criticism

(Reuters) – Apple Inc on Wednesday publicly defended the App Store from mounting criticism about the treatment of rivals in a new blog post detailing the features and guidelines.

FILE PHOTO: The logo of Apple is seen in a shop in Zurich, Switzerland, 3 January 2019. REUTERS/Arnd Wiegmann

Companies such as music streaming, Spotify, the market leader Technology SA have criticized the iPhone maker’s practice, describing it as anti-competitive behaviour in a complaint to the European Union antitrust regulators.

Central Spotify complaint is a 30% fee Apple charges a content-based service providers use Apple’s in-app purchasing system (IAP).

In a section called “Principles and Practices”, Apple defended its practices, saying the developers decide what they want to load a set of price levels.

“We only collect a commission from developers on a digital good or service is supplied by means of an app.”

“We also care about quality over quantity, and confidence in the transactions. That is the reason why, although other shops for more users, more app downloads in the App Store earns more money for developers. Our users rely on Apple — and that trust is crucial for how we work with a fair, competitive shop for the developer app distribution,” it added.

The post, which comes ahead of Apple’s annual developer conference in Silicon Valley next week, also welcomes the competition.

“We believe that competition makes everything better, and results in the best apps for our customers,” Apple said.

Earlier this month, the U. S. Supreme Court also gave a go-ahead for an antitrust lawsuit accusing Apple of forcing the consumer to pay too much for a iPhone-software-applications, again related to his 30% commission on your purchases.

The Cupertino, California-based technology company also said that it is a fair marketplace for 20 million developers in the Apple Developer Program.

Apple has managed to avoid many of the antitrust investigation faced with other technology companies, largely by the argument that it does not have a dominant position in the many markets in which it operates, from smart phones and laptops to streaming music services.

Reporting by Arjuna Panchadar in Bengaluru; Editing by Sriraj Kalluvila

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