PSA Airlines, a regional carrier for American, cancelled 275 of the scheduled flights on Thursday and 400 more on Friday.
Thousands of passengers scheduled to fly out of the Charlotte Douglas International Airport in North Carolina, on an American Airlines-operated carrier was stranded on Thursday night after the airline suddenly canceled all other flights.
PSA Airlines, a regional carrier for American Airlines, reportedly experienced a “technical problem” that led to the cancellation of 275 flights on Thursday and 400 on Friday, a representative from the airline confirmed to Fox News.
“Our team, in collaboration with PSA, is working hard to resolve the issue as quickly as possible,” said the American in a statement. “PSA plans to resume their work at 12 p.m. ET on June 15.”
PSA Airlines, an American Airlines regional carrier, experienced a technical problem that caused that they cancel flights for the rest of the evening. Our team is working hard to resolve the issue as soon as possible and offer to customers.
— American Airlines (@AmericanAir) June 15, 2018
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In the meantime, the carrier is the progress of the work to accommodate affected passengers on the “outlines of flights or other regional carriers.”
“We never want to disrupt our customers’ travel plans, and sorry for the trouble this caused. The relationships with the customer will achieve, all those who are affected by this issue. Customers are encouraged to check whether their flight on the American Airlines app or on aa.com before you go to the airport,” the airline added.
PSA’s cancellation reportedly affected other airports, but Charlotte Douglas International proved to be the most affected.
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As a result, thousands of passengers were left to wait overnight for the airline to resume operations, or to be re-accommodated on another flight, the Charlotte Observer reported. WSOC further reported that a school group from Ohio were among passengers forced to sleep on the ground after a wait of about six hours.
Thousands of travelers are still stranded at @CLTAirport this morning after more than 100 flights were canceled.
This school group from Ohio says someone is driving eight hours to pick them up. @wsoctv pic.twitter.com/RrQibqxTg5
— Mark Barber (@MBarberWSOC9) June 15, 2018
Other leaflets were outraged at the cancellation, with some taking to Twitter to vent their frustrations.
Fast? This was more than four hours ago. pic.twitter.com/2F7jJoppQs
— KRenner (@KRenner2) June 15, 2018
@AmericanAir So a missed flight, clothes soaked in breastmilk, lost luggage, in serious pain, is not a place to sleep, screaming baby in another state. We all have important reasons to be at home – you can do better than this?
— Amber Johnson (@rooneyjohnson) June 15, 2018
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American Airlines and Charlotte Douglas International Airport both tweeted that the operations would be resumed on the afternoon, although both urged flyers to check the status of their American Airlines flights before leaving the airport.