FILE – this July 29, 2015, file photo made in New York shows Amazon’s Echo, a digital assistant that still listens to commands, such as a song, a sports score or the weather. (AP Photo/Mark Lennihan, File)
Amazon’s virtual assistant, Alexa, a user in Germany to get access to more than 1,000 recordings from another user — thanks to a “human error” by the tech giant, according to a report.
The unidentified user had asked the voice assistant for the playback of recordings of his own activities made by Alexa, and in doing so, he was able to get 1,700 audio files from a complete stranger after Amazon sent him a link, the German computer magazine c’t reported.
An Amazon spokesman said Thursday: “This unfortunate event was the result of a human error and an isolated case.”
The person who received the stranger recordings, claimed that he initially received no response from Amazon when the user is informed of the company that he got the wrong files.
The audio files were then deleted from a link provided by Amazon, but the person had already downloaded it on a computer.
A man and a woman could be overheard talking on the recordings, according to c’t.
“We have solved the problem with the two customers involved and measures taken for the further optimization of our processes. As a preventive measure, we have contacted the relevant authorities,” the Amazon spokesperson.
With Post wires
This story was previously published in the New York Post.