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There is nothing worse than being sick around the holidays.
A large number of call-outs caused chaos at Sea-Tac Airport in Washington State to the Alaska Airlines over the weekend. Due to the lack of resources, together with the weather factors, the air carrier was not available in order to adjust the volume of the load.
The incident reportedly left “hundreds and hundreds” of passengers without bags when they arrived.
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On Saturday, Alaska Airlines has released a blog post about the incident on its web site. Following the issue of a general apology for all their guests, who have “endured significant inconvenience and understandable frustration at the Sea-Tac Airport, the company said that they had “dropped the ball,” which is a big holiday travel experience and just as people are relying on us to make the most of.”
The post continues, “simply put, is a severe staff shortage during an extremely heavy-duty travel period, as well as harsh weather conditions, unleashed a series of problems in front of us, and unfair to our guests. A large number of employees to support our hotel for the operation had called in sick.”
According to the post, this will cause a delay that will prevent the bags being loaded on to flights before they took off, resulting in a significant number of the passengers landing, and without their luggage.
A large number of call-outs caused chaos at Sea-Tac Airport, wash. for Alaska Airlines over the weekend. Due to the lack of resources, together with the weather factors, the air carrier was not available in order to adjust the volume of the load.
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A frustrated family, and wrote to a Washington news outlet, KHQ about the problems they have had with the missing luggage, in an article which reported that “hundreds and hundreds” of passengers were affected by the problems.
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Other passengers took to Twitter to vent their frustrations. Several have complained about it to-day without having to hear about their lost baggage, and at least one person has complained about the lack of the drug.