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A woman with cystic fibrosis claims EasyJet employee “discriminated” against her on the medical bag

to connectVideoEasyJet said the viral photo of the passenger sitting in “backless” chair, it is not what it seems

EasyJet say they are ‘backless’ chair image can be in a plane with open seats.

A woman says that she will never fly with EasyJet again after a worker allegedly “discriminated” against her for her medical bag with medicine and equipment for its cystic fibrosis treatment.

The representatives of the carrier has since told Fox News that she apologized to the wife for the disruption of the trial, and is now investigating the incident.

On Aug. 5, Janeil Jaggers Whitworth was on the trip from Prague to Venice on EasyJet flight EUJ3382, if a male employee of the airline, when asked why she was trying to board a plane with two bags — one personal bag and Hillrom’s Vest pocket, drugs for cystic fibrosis treatment, ” she said on Facebook.

EASYJET SAID THE VIRAL PHOTO OF THE PASSENGER SITTING IN “BACKLESS” CHAIR, IT IS NOT WHAT IT SEEMS

“The lord told me that a bag would have to fit in with another, which is not possible at all), so I only had one bag. I explained that I was, once again, this was for medical equipment and medication, and it had to be on board with me,” the woman wrote online. “He told me that if I had two bags, I would have to pay for the extra bag.”

Whitworth, she said, and she showed to the EasyJet employee of the carrier, the medical information policy in in their mobile telephone, the details of which passengers are allowed to travel with appropriate medical equipment.

However, Whitworth claims that a person is “fired” her, and insisted she needed to purchase a bag, a rejection of the offer in order to get her to see a doctor’s note. Whitworth said she knew the man, “I supposed it was not fair to him.”

“At this point, I told him that it could not be checked, because if it in my Vest pocket, was lost, and I would have quickly ended up in the hospital,” she went on.

In the end, the EasyJet employee will be allowed to bring her on board without charging her with a bag fee, but we sent Whitworth’s backpack in the hold under the aircraft. Eventually, she was allowed to board with her medical bag.

After finally finding her seat on the plane, one of Whitworth’s companions pointed out that the EasyJet employee, I might not believe her, because I don’t look stereotypically ill. I’m young and healthy,” the woman wrote online.

A woman says that she will never fly with EasyJet again after a worker allegedly “discriminated” against her for her medical bag with medicine and equipment for its cystic fibrosis treatment.
(iStock)

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“I’ve got an ‘invisible illness’. I’ve got a 56% on the pulmonary function, and cystic fibrosis-related diabetes,” Whitworth continued. “If I take over 60 pills a day and easily spend 2-plus hours to complete airway clearance on a daily basis every day.”

“The employee was 100% discriminate against me, because on the outside I don’t look like someone who is in need of a whole bear full of drugs or devices, and then demanded that I pay extra for a bag containing drugs and equipment I need to do on a day to day basis,” she said. “He had to charge me extra to fly with Easyjet, strictly because I’m sick. That would be ILLEGAL.”

“It doesn’t feel right to ask anyone you are treated unfairly because you are ill or have a disability. It is not acceptable that this Easyjet employee to know what is the policy of the company in connection with the medical bags, refused to recognize that I was, well, to be honest, and to make assumptions and judgments based on my appearance,” Whitworth concluded. “It is a mistake, and I won’t be giving my business to them again.”

Reps for the EasyJet-as told to Fox News in which she apologized to the wife for the disruption of the trial, and is now investigating the incident.
(iStock)

When contacted for comment, a spokesperson for EasyJet told Fox News they are aware of how important it is for customers who are travelling with medical equipment, to be able to keep track of, and that’s why they have the customers be able to carry all the medical equipment in the aircraft cabin free of charge when accompanied by a doctor’s certificate.

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“We have been in contact with Mrs. Whitworth, to apologize for her experience in the hotel and if they are wrong, they were asked to check her bag at the guard,” she continued. “This is not in line with our policy, and we are using our mother earth to handle before.”

“The well-being of our customers and crew is our number one priority,” the official finished.

According to the carrier, the medical information, the policies, and the passengers who are travelling with a large piece of equipment or a large number of supplies are best to check with the airline ahead of time to coordinate the accommodations. It has also asked the passengers to bring a doctor’s note for any medication.

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