FILE PHOTO: A journalist’s use of the Samsung Galaxy S10 smartphone at a press event in London, Uk, February 20, 2019. REUTERS/Henry Nicholls/File Photo
SEOUL (Reuters) – Samsung Electronics Co., Ltd will roll out a software patch to fix problems with its flagship model, the samsung Galaxy S10 smartphone is the fingerprint recognition, the South Korean tech giant said on Thursday.
One British user told the Sun newspaper earlier this week that there is a bug in its Galaxy S10 was released, regardless of whether the biometric data registered in the machine.
After the purchase of a third-party screen protectors off eBay, he was able to get it to unlock their phone using their fingerprint, even if it was not registered.
“Samsung Electronics is aware of the case of the S10, it is faulty recognition of fingerprints, and will soon issue a software patch,” the company said in a statement.
South Korea’s online-only KaKaobank that Kakao Corp. as a major shareholder, told clients to turn off the Galaxy 10 and fingerprint recognition to log in to the services until the issue is resolved.
Launched in March, the samsung Galaxy S10-series phone to make use of a transducer for in-display fingerprint sensor, which Samsung has called for a “new and revolutionary biometric verification”.
The scanner then sends the echoes to identify 3D ridges of the fingerprints for users to recognize it soon, according to Samsung.
(This story corrects the information on the Kakaobank to in paragraph (5) of
Reporting by Ju-min Park; Editing by Stephen Coates