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A cruise ship passenger said that he had not been given the opportunity to argue his case, he was kicked off of the boat and to the left in order to find out how he was going to have to come home.
Robert and Esther Gaines, to claim that the incident took place in the direction of the start of a Norwegian Cruise Lines trip last May. It was all sparked by an argument of Robert Gaines was a member of the crew, is about reservations in one of the ship’s shows.
Robert Gaines was forced to abandon the ship was in Tortola, the British Virgin Islands in the Caribbean.
Gaines admits that things got heated. He stated that he has reservations before the show, but his name was not on the list. When the employee refused to let him in, Gaines was not a happy one. “And I said, ‘Listen, you idiot, I can tell you right now that my family has been in the show,” he told NBC 6, in Miami, florida. “Why do you keep me out of the show?”
Gaines claims, ” She’s going to call security and then I made a comment saying that you’d better have more than a few, because I’m a big boy. She was really scaring me.”
CARNIVAL, THE CRUISE LINE WOULD NOT LET A PASSENGER SHIP, THE “MAJOR” HEART ATTACK, LAWSUIT ALLEGES
While the incident ended without any physical altercation, Gaines provided a report to the security services. The next morning, however, he claims to be a security officer emerges from his cabin. He was informed that the captain decided that the Game would have to take the boat to the island of Tortola.
According to Gaines, he was not even given a chance to be on the basis of the decision of the captain. Gaines was then forced to spend hundreds of dollars to get back home, NBC 6 reports.
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In a statement obtained by Yahoo Lifestyle, a spokesperson for Norwegian Cruise Lines, said: “We are in the business of providing highly positive and memorable experiences for all our guests. We are also very concerned about the members of our team are working very hard to ensure that they are happy and are treated with the utmost respect. That is why we do not take kindly to anyone who is behaving badly due to the negative attitudes of others, or the creation of an environment which damages the experience we provide to our guests and crew.”
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“We have a zero-tolerance policy on board our vessels, it is going to be inappropriate or disrespectful behavior,” the statement continued. “The guests will be aware of the Guest Policy, which has been agreed to by all of the guests, subject to payment of the cruise fare. For each and every guest that is in violation of this policy shall be subject to removal from the vessel by the captain and shall be responsible for all travel expenses. Any member of your party one guests will remain in good condition and the exceptional service that our staff members are also included. Please keep in mind that we are not talking about the removal of the guests from the ships to the light.”
Norwegian Cruise Lines did not immediately return Fox News’ request for comment.