61 percent of the flight attendants say emotional support animals have caused trouble midflight: survey



Emotional support animals that create problems for carriers

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A burning new study reports that 61 percent of flight attendants say they have seen an emotional support animal cause a disturbance midflight in the past two years.

The research is carried out by the Association of flight Attendants (AFA) under 5,000 flight attendants in the service of 30 different airlines.

AFA calls on the Department of Transportation (DOT) to regulate the “rampant abuse” that lax rules on emotional service animal designations is allegedly promoting, if the problem is said to be escalating in a “safety, health, and safety problem” is that “negative consequences for all passengers.”

“The rampant abuse of which claim a need for emotional support animals in the aviation industry have a negative impact on all passengers. It is one of the safety, health, and safety issue.”

– Sara Nelson, President, Association of flight Attendants

AFA reported earlier this week that 82 percent of flight attendants polled agree that the POINT should release a more, it clarifies policy on the requirements for emotional support animals in the high skies, while the continuation of the necessary support for travelers with disabilities and veterans.

“The rampant abuse of which claim a need for emotional support animals in the aviation industry have a negative impact on all passengers. It is one of the safety, health, and safety issue,” said Sara Nelson, AFA’s president.


According to the findings, 53 per cent of the reported interruptions included aggressive or threatening behavior by the animal, including a dog biting a flight attendant distribution of beverages. Meanwhile, 43 percent of the failures included emotional support animals “do not fit” in the designated areas, and the procedure to wander around in the cab bark or by the flight.

The airline staff respondents also indicated that the animals often get loose in the cabin as their owner falls asleep on the plane.

In addition, 26 percent of the respondents said that they had an emotional support animal defecate or urinate in the cabin.

Unfortunately, 20 percent of the flight attendants surveyed said that they have seen passengers “express a bias against passengers who travel with service animals,” as they mistakenly assumed that the service animals are in fact “fake” service for emotional support animals.

But soon, the AFA president told The Washington Post that the revised version of “common sense” policy of the AFA is lobbying to have no relation to trained service animals.


“I will tell you that a number of our favorite animals are service animals,” Nelson said. “You would not even know that they are there. They are trained to almost make itself invisible and to give their owners the care and guidance that they need. But these emotional support animals are not trained to be in this space.”

Discussion around emotional support animals on commercial aircraft, has proven to be one of the largest travel news topics of the year, since an emotional support peacock named Dexter, and his owner was refused to board a United Airlines flight in January.

Since then, the various carriers are tightening the leash on their respective rules on this subject.

Janine Puhak is an editor for Fox News Lifestyle. Follow her on Twitter via @JaninePuhak

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